Regalia Tibetan Terriers
Regalia Tibetan Terriers Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Regalia Tibetan Terriers has 3.2 star rating based on 14 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: 40 years in the breed, Has produced more than 250 champions and grand champions, Beautiful.
Cons: Do not count on paperwork, Fraudulent, Unresponsive.Recent recommendations regarding this business are as follows: "Healthy and Beautiful Tibetan Terriers", "These dogs are characters!", "Stay away from these breeders! My story and Teddy's story.T", "Proceed".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Regalia Tibetan Terriers has 3.2 star rating based on 14 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: 40 years in the breed, Has produced more than 250 champions and grand champions, Beautiful.
Cons: Do not count on paperwork, Fraudulent, Unresponsive.Recent recommendations regarding this business are as follows: "Healthy and Beautiful Tibetan Terriers", "These dogs are characters!", "Stay away from these breeders! My story and Teddy's story.T", "Proceed".
Review authors value the most Turnaround Time and Billing Practices. Consumers are not pleased with Website. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRegalia Tibetan Terrier and Jeanette Chaix: Best Bred Tibetan Terrier
My family adopted our TT from Jeanette Chaix in Sep 2019. I was always a cat person but my husband convinced me that our children needed a dog in their lives.
And, boy, was he correct!
I cannot say enough positive things about having this TT join our family. No health issues, beautiful, rambunctious but stubborn as heck.
When we drove the 2+ hours from the East Bay to visit with the puppies, Jeanette and her husband were beyond gracious. We learned the history behind Jeanette and her breeding techniques and were introduced to ALL the puppies. A few adult dogs were even brought out to visit with us.
Having read the Aug 2019 complaint (posted by Cate) accusing Jeanette of breeding sick and genetically deformed dogs, along with deceptive selling practices, is not the experience we had with Jeanette in Sep 2019.
If you carefully read Cate's posting, there are many inconsistencies and claims she is stating from her 17+ year resentment of Jeanette.
Yes, Jeanette did not provide us with the AKC papers after a few telephone reminders but in reality am I going to breed my TT or enter her in a show ... NO!
Is Jeanette running a puppy mill ...
certainly NOT!
Jeanette is getting up there in age but she continues to breed beautiful and healthy TTs. I highly recommend Regalia Tibetan Terriers.
- Beautiful
- Healthy
User's recommendation: Healthy and Beautiful Tibetan Terriers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerZero Paperwork or Follow-Up, but GREAT PUPS
- Great pups
- Do not count on paperwork
Preferred solution: n/a
Lovely pups
- Friendly breeder and gorgeous puppies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jackson, CaliforniaLook, don't listen
- Has produced more than 250 champions and grand champions
- 40 years in the breed
Happy
Preferred solution: My puppy died after 15 years. Need a new one !
User's recommendation: These dogs are characters!
Commend RTT
- Has produced more than 250 champions and grand champions
- 40 years in the breed
User's recommendation: Proceed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Golden, ColoradoStay away from Jeanette Ch
Preferred solution: Full refund
User's recommendation: Stay away from these breeders! My story and Teddy's story.T
Bait and switch; liar; crook
Jeanette Chaix dba Regalia Tibetan Terriers switched my pre-paid show pup for lesser pet-quality pup; never sent papers; contract broken; no response
105 Center Street, Jackson, CA
Jeanette Chaix of Regalia Tibetan Terriers sold me a different dog than the one I had already paid for (and visited three times), but she never sent me its papers. She committed fraud and is/was likely operating a puppy mill.
In late 2000, I was looking for a dog to rescue and found an abandoned mid-sized dog in Lake County, CA to keep my older Yorkie company.
Couldn’t discern his breed, if any, but he was such a personable young dog.
After seeing a photo of a Tibetan Terrier with Rags’ white, grey and beige coloring, I did a lot of research on the breed and found a Tibetan breeder in Forestville, Sonoma County—about 90 minutes from my home. I called made an appointment with Jeanette Chaix of Regalia to bring Rags over to get her opinion on whether he was a Tibetan terrier.
She confirmed that Rags was probably a Tibetan and checked her records to see if he was one of her pups (not likely). She was also showing a new litter of adorable puppies, most of which were sold. I inquired about purchasing one, and she said that another litter would be born soon.
When my Yorkie passed away, I went to Jeanette’s by appointment and chose a beautifully marked male pup from the newborn litter.
She said that he was a show-quality dog and named the price. I gave her a cash deposit of half the money and got a receipt. She took pictures of me with the pup (“so she would remember which dog it was.”) I also took pictures.
The dog would be ready to take home in about 10 weeks. Despite requests to see the puppies’ parents, I was never allowed into the kennels where the dogs were kept; she brought them out to the lawn or the family room a few at a time.
I may have seen the mother once.
Jeanette allowed me to visit and play with him and his littermates twice more, although one time she was not home for our scheduled appointment. I paid her the balance owed well in advance so that she would be certain to save me that puppy.
On the day I was to pick up my dog, I arrived at the appointed time (confirmed twice, so that she would be home) to be told that my pup was already on its way to LA. I insisted that Jeanette get it back, but she argued that it was too late and refused.
She talked me into taking a female tri-color with sort of haphazard markings and beady eyes in a black face, with an odd gait in her back hips. She claimed that this dog was also a show dog but would get along better with Rags, my male.
She said the pup’s AKC paperwork and vet certificates would be mailed shortly, and we had both signed her standard contract.
It is tough to turn down any puppy, so Moxie rode home in my lap.
Although I had no intention of showing or breeding her, I was further chagrined when no AKC or vet papers ever came—despite repeated entreaties to Jeanette. She never called me back or responded to any correspondence.
Finally I called the AKC to see if the litter had even been registered. The following year, I reported Jeanette Chaix and Regalia Tibetan Terriers to a consumer protection unit of California’s state government. They were able to elicit responses from Jeanette where I had failed, so several months later I finally received Moxie’s AKC registry—claiming a different lineage than the one I had been given at the time of her delivery and signed by another breeder (I don't remember the name and dont have the file handy).
I have no evidence, but I suspect that Jeanette either kept my dog or gave him to her co-conspirator to breed because mine met the breed standard so well.
Because I’d chosen him as a relative newborn, she may not have taken time to hold him aside.
My brother’s neighbor had adopted a sick Tibby from our local Tibetan Terrier rescue (at that time in St. Helena, CA), and the head of the rescue said that most of their ill and surrendered dogs had come from Regalia.
After that, Regalia’s website was down for a while; she and her husband apparently moved to Jackson from Forestville to start cheating others.
All of these complaints do not come from just one person or one brief period of time when Jeanette may have been injured—they form a lengthy pattern. It is hard to imagine that so many sick or genetically defective puppies, sold as pedigreed show dogs, could come from anyone who breeds dogs responsibly.
To all of her friends and supporters who think Jeanette is an upstanding person of integrity, I am glad that she has not deceived you, too. If you do not believe any of these complainants, my evidence and photos are in my files.
I see that Jeanette is no longer listed as a TTCA recommended breeder.
I am glad I found this website to add to the evidence against an unscrupulous dog breeder (and to vent my 13-year-old resentment ;-).
By the way, Moxie was spayed as a pup, as I promised Jeanette. She's a wonderful dog, and I am fortunate to have had her.
- Cute puppies
- Fraudulent
- Unresponsive
Preferred solution: Inform other pet buyers
The most dishonest TT breeder on the planet
Would not recommend this breeder.
We also purchased our first Tibetan from Jeannette. She was as others have said, unreliable, discourteous, evasive, and not breeding to the “standards” for Tibetans ( lord knows how she has managed to win awards at so many shows) our Tibetan was like a son to us, we loved him dearly.
His feet were too small, more like a poodle than a Tibetan, and his chest was too narrow, his back too long. But he was still a dog everyone instantly loved and so very devioted to our family, even the cats! He had 2 separate surgeries to remove cancerous tumors. He developed Chronic hepatitis , storing too much copper in his liver.
With good veterinary care, excellent diet, lots of love, excercise and the bonus of having a younger Tibetan joining the family when the first one was 8, he lived with us until he passed at 16 .
He was still loving and happy , almost completely blind, and deaf. But he had been in the sane house his whole life and he only bumped into things 2-3 time in 3 yrs of compromised vision. We miss him dearly. His little buddy came from a different breeder and is now 10.
We will be looking for a pup again soon for his companion.
Tibetans are extraordinary, Regalia and Jeanette are not. I do not recommend her at all.
We simply adore Regalia Tibetan Terriers!
Through the years, since 1980, be have owned Regalia Tibetan Terriers! They have brought such joy and have been healthy adoring members of our family!
Jeanette and Jerry have always been available to advise and carry us, helping us through puppy training, socializing and elder dog challenges.
Because showing dogs involves travel, at times there would be a slight delay in our (free) advice! I understand they have created over 300 champions!
Jerry and Jeanette have generously transported (at their expense), and rescued countless dogs. I recall hearing about dogs from a flooded Texas kennel in need. These dogs, although not Regalias be saved and rehomed.
It is privledge to know these loving generous people! It is an honor to be a member of the Regalia family!
- Love
Very poor "customer" relationship
We purchased a beautiful male puppy from Jeanette 9 years ago. Any promise that she made was never delivered as though I had never talked to her. We did alright on our own to find answers we needed when he had parasites after bringing him home and she did finally provide papers after several phone calls and he was not going to be shown. He instantly became a member of our family. He was absolutely beloved....kind and gentle and smart. He became a therapy dog who many, many people loved. On two occasions I made a contact for people who loved him and wanted to purchase a Tibetan. Jeannette agreed to meet both of them and on both occasions she did not follow through and with one of them she was extremely rude and not at all apologetic for not being there or available at the arranged timing. Neither of them purchased puppies from her.
He would have been nine at the end of next month. He was healthy and full of energy and loved life with us. Last Tuesday evening he developed symptoms that something was wrong with shortness of breath. He died on Saturday morning and we are simply in shock and deeply grieving. He went so fast and our vet did not have a chance to save him. He was immediately put on antibiotics and meds for Valley Fever and he declined at a rate that was impossible to overcome. The consideration today is that it was cancer. Xrays, blood tests and meds to try to help him did not find an answer quickly enough.
I am writing this review because in the past 6 months on two occasions when we were travelling people stopped us to love on our dog and in both conversations it was past Tibetan owners and each one wanted to know what breeder he had come from. When I told them I heard very negative replies. One said "Oh NO" You had better purchase insurance because it is known that she has terrible breeding practices and my Regalia dog died before 10 from cancer." The second person really berated Jeanette and had a similar story of losing her beloved Tibetan before 10 years to cancer. She exclaimed over the improper breeding practices of Regalia. The friend who had Tibetans who sent us to Regalia just lost her beloved female before 10 years to heart disease. In all cases the dogs were treated beautifully and part of wonderful families.
I will say that after our sudden tragic loss last weekend I am very much questioning why this would happen and the out of the blue warnings I have had so recently are very disturbing.
So proud to have a Regalia TT
When we decided we wanted a Tibetan Terrier, I found the complaint against Janette online. I called another breeder to inquire about puppies and when I mentioned what I have read about Rigalia She quickly assured me that Janet is honest.
She has been breeding TTS more than 50 years which would not be the case if she were reputable.
We are thrilled with our seven month old puppy. Jeanette gave us very good instructions and we felt confident bringing him home.
Jeanette Chaix is an unethical person and a liar!
I contacted Jeanette Chaix to purchase a Tibetan Terrier. She indicated that she had a male whom she had purchased from Belgium and that he would be perfect for my husband and I.
We drove approximately one hour and 30 minutes to see/meet the dog. Upon arrival, we were told that the dog from Belgium wouldn't be a good fit, but she had another dog for us to meet. Once we met Tashi, a 5 year-old male, he seemed to be a good fit. We had JUST moved and made arrangements to meet her in a week to purchase the dog once we were settled.
We were told that the dog was given back to her (she was the breeder) from the owners in Colorado due to the fact that their older dog was becoming aggressive to Tashi and they decided that he needed a better home. Once we got him home, everything was great until anyone came into our home. At that time, he became VERY aggressive and actually bit 3 people. I called the Colorado owner and was told that the reason they had given the dog back was actually because he was aggressive to their older dog and that he had bitten 3 people!
I immediately called Jeanette and told her everything, and told her that we needed to return Tashi and get our $500.00 cash refunded. After lengthy discussion (she said that she didn't have the money) we agreed on a date to return Tashi and get our money back. We again drove the hour and a half (I called her prior to leaving to confirm) and upon arrival was told that she didn't have the money and didn't know that I was coming. I explained that I had called to confirm, but she didn't have a reasonable explanation after that.
Needless to say, I was extremely upset. She gave me a paper to sign indicating that she was willing to return our money in 2 months! I refused and we agreed on 2 weeks. We did get our money back after several phone calls and Jeanette Chaix's insults to me because I wasn't happy about being lied to about Tashi's disposition.
Beware of this woman, she is a liar and a horrible example of a dog breeder.
I hope the ACK get's involved with her being so unethical. STEER CLEAR OF THIS WOMAN, I PROMISE YOU, IT WON'T BE WORTH IT!!!
Regalia Tibetan Terriers Customer Care Review from Redwood City, California
We decided that we wanted a Tibetian Terrier because they r basically a sturdy, healthy, sweet natured dog! Also, I might add beautiful!
I called around in CA to breeders that were listed & spoke to, what seemed at the time, a very sweet older woman. So made an apptm with her & went to her house. She had mentioned that she had a litter that was ready to go home & she also said that she had 2 dogs that were 4 mos old that belonged to a friend of hers. I asked if they were breed by different dogs than hers, but she assured me that her friend had dogs from her stock & they'd change sires to dames & all was well!
When I got there I fell in love with one of her (so called friends dogs) that was 4 mos old.
Unfortunately, she told me that the mother & father of this pup were not available to be seen. It also was a kinda messy situation, with my soon to be dog just abt to Rex her 3rd shot at 4 mos that shd hv been given at 3 mos. she also proceeded to trim my pups nails with regular sewing shears.
Also, not very clean!
However, she told me they got a little behind & hers & her friends dogs were nothing but the healthiest of bred Tibetian Terriors ever going back many many years.
Well, I'm so in love with this pup that took to me right away & I just accepted all she said w/o proof of health from vets on all imp issues. She played her sweet old lady act to the ltr!
Anyway, went home with my new fur baby & called her a couple of times to ask some questions & she was always reassuring. Then my puppy started itching like crazy so I did all the things with food, the vet etc to figure out what this problem was.before I did all this I contacted her & the minute she heard there was a problem she refused to take my calls.
Now I'm very sure that she is an act & cld very well be a puppy mill situation.
I'm writing this for any future folks who think they want to do business with her. Knowing what I know now, I wouldn't!
We have loved our Regalia TT's
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Thank you for posting this! I bought two beautiful pups from Jeannette, 20 and 23 years ago.
They lived to thirteen and fourteen, and their 14 year old son is still with us.
All had healthy, happy lives, and displayed that classic Tibetan 'independent thinking'! There appears to be alot of jealousy among breeders...