Regalia Tibetan Terriers
Reviews and Complaints
Tibetan Terriers and Jeanette Chaix
Jeanette Chaix definitely runs a puppy mill and does not stand behind her dogs. We purchased a Tibetan from Regalia 14 years ago and within weeks of bringing her home we were at UC Davis for an expensive work up.
Our dog had a serious birth defect with her kidney and bladder and because she had different colored eyes--not a breed standard, the vets told us this simple and obvious defect always comes with more serious health conditions, which a breeder would expect and therefore not sell that dog. Jeanette would not return our calls, and after threatening legal action, she did contact us but refused to help with the diagnostic costs nor would she take the puppy back.
Her only "solution" was to give us a second dog from another litter. Since that time, we have encountered many folks who purchased dogs from Jeanette and they all have similar stories about health issues, presumably due to over-breeding, as well as unresponsiveness.
Sent regalia two dogs from england .never paid for the dogs///
I sent Jeanette chaix. champion araki red rhana at matsang and another gold Tibetan terrier araki matsang if only.
in return she was going to send me two regalia Tibetans in return. after many excuses the dogs from her never did materialise, I also paid all the airline shipping, she then sold my champion dog to another breeder. she then refused all contact with me. .this woman is nothing but a thief and has a very chequered career in dogs already being banned from her first breed of afghan hounds// keep well away from her.
ken Sinclair.
www.arakitibetanterriers.com. England,
Preferred solution: Full refund
Paid-for puppy switched; contract broken; papers never sent; no response
Breeder tibetan Terriers Didn't stand behind her own contract/ refused contact re sick puppy,
I recently purchased a Tibetan Terrier, narrowing down the breeder to one in Northern CA. This
breeder appeared to have no complaints and advertised her AKC status. During my discussions, breeder appeared to be extremely knowledgeable of the breed, having been in the business showing dogs, winning awards in shows and breeding for well over a decade. After many months, I selected a puppy to purchase. After the sale, the breeder could not have been more irresponsible when the vet visit 36 hours after pick up of the pup tested positive for a parasite. The parasite is transmitted through ***. I had purchased a puppy that within 36 hours needed medications, special diet, had a bad reaction to the first medication, repeat testing and, repeat vet visits. All without a single response or reimbursement per the contract from the breeder.
The breeder never returned my calls and emails asking for records that state laws require, and
per the signed contract for a show puppy. She refused to respond to the
information regarding the illness, attempts to notify her were unsuccessful period. This parasite may be pervasive in the litter and checks and possible treatment of several other puppies was needed,
Refused contact so there was no way to discuss the vet costs as per the contract. She did not provide a Health Certificate signed by a vet and refused to give the shot records, also required vy our state's laws. Additionally while advertising and representing the puppy as show
quality, she never gave AKC registration, even though she signed her own
contracts to do so.
I observed puppies with fecal matter on their coats. A red
flag should have been that the breeder never provided the names of the parents
before the sale when requested, nor was the mother seen onsite during any of my
visits up to the time of purchase. She refused to give a history of the
mother’s health or provide information regarding how many litters the mother
has produced and how frequently she was bred. While I was assured specific genetic tests were done prior to breeding, the breeder never produced the test results. This raised concerns as to the
breeders practices, a good breeder will give you the parents’ names and the genetic test results of the pair being bred ahead of sale. Because the mother was not onsite, I had no ability to see her, to evaluate her myself for health and temperament. The breeder immediately cashed my check while ignoring near simultaneous calls and emails regarding my sick puppy and advisement that the
rest of the litter may also be sick. Her written contracts are worthless when
she ignores any provision regarding her responsibility and she ignored multiple
provisions in her contract and state laws regarding breeders of dogs. Subsequent to this, the breeder advertised similar puppies on the Puppyfind website. This website is known to responsible breeders and rescue groups as a site used by known puppy mills. The AKC
intervened on my behalf and sent the registration papers directly to me.
A responsible breeder, including Tibetan Terrier breeders
would warn you not to buy online. I bought
in person after researching the breeder so even then it can be hard to
determine if the breeder will stand by their contract and is responsible. Old reputations are not to be relied in every case.
A suggestion;If you want to be assured buy only from the breeders on the recommended list at the Tibetan Terrier Club of America. They set rigorous rules for their members to follow in order to be
recommended by them. Do not confuse this with the Breeder of Merit logo, the
recommendations of the club are a safer bet.
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You are not the old one she has taken advantage of. There is a long list in the US.
I headed that your champian male would up with a guy who moved from California to Missouri and wound up as a very bad puppy mill. There have been many of us here who were taken in by her and learned the hard way what she was like