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1.0
Details
Jeanette Chaix dba Regalia Tibetan Terriers switched my pre-paid show pup for lesser pet-quality pup; never sent papers; contract broken; no response 105 Center Street, Jackson, CA Jeanette Chaix of Regalia Tibetan Terriers sold me a different dog than the one I had...
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Review
#1614000 Review #1614000 is a subjective opinion of poster.
Pros
  • Cute puppies
Cons
  • Unresponsive
  • Fraudulent
Reason of review
Not as described/ advertised
Loss
$800
Preferred solution
Inform other pet buyers
Tags
  • Tibetan Terrier Breeder
  • Sick Puppies

Regalia Tibetan Terriers in Chapel Hill, North Carolina - The most dishonest TT breeder on the planet

When Frodo was shipped from Regalia he came with the following: A very large umbilical hernia, NO immunity to puppy diseases, ulcerative colitis, and itchy skin. He later developed hypothyroidism at the age of 3, a heart murmur and he unexpectedly died of CHF 2 weeks ago at the age of nine. He was a wonderful dog in spite of his physical challenges and I am utterly heartbroken that he passed away. Jeannette's reputation is known among other TT breeders and yet no one is shutting her down. I honestly don't know how she sleeps at night.
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Review
#1483859 Review #1483859 is a subjective opinion of poster.
1.2
Details
We also purchased our first Tibetan from Jeannette. She was as others have said, unreliable, discourteous, evasive, and not breeding to the “standards” for Tibetans ( lord knows how she has managed to win awards at so many shows) our Tibetan was like a son to us, we...
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Review
#1263659 Review #1263659 is a subjective opinion of poster.
Reason of review
Bad quality
3.0
Details
We purchased a beautiful male puppy from Jeanette 9 years ago. Any promise that she made was never delivered as though I had never talked to her. We did alright on our own to find answers we needed when he had parasites after bringing him home and she did finally...
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Review
#1239608 Review #1239608 is a subjective opinion of poster.
Reason of review
Poor customer service
5.0
Details
We simply adore Regalia Tibetan Terriers!
Through the years, since 1980, be have owned Regalia Tibetan Terriers! They have brought such joy and have been healthy adoring members of our family! Jeanette and Jerry have always been available to advise and carry us, helping us through puppy training, socializing...
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Review
#1237799 Review #1237799 is a subjective opinion of poster.
Pros
  • Love
Reason of review
Good customer service
5.0
Details
Regalia Tibetan Terriers - So proud to have a Regalia TT
When we decided we wanted a Tibetan Terrier, I found the complaint against Janette online. I called another breeder to inquire about puppies and when I mentioned what I have read about Rigalia She quickly assured me that Janet is honest. She has been breeding TTS more...
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4 comments
WrathfulDove
#1466988

So glad. Our Regalia experience has been wonderful! We treasure our Regalias!

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Review
#1129959 Review #1129959 is a subjective opinion of poster.
Reason of review
Good quality
1.0
Details
I contacted Jeanette Chaix to purchase a Tibetan Terrier. She indicated that she had a male whom she had purchased from Belgium and that he would be perfect for my husband and I. We drove approximately one hour and 30 minutes to see/meet the dog. Upon arrival, we were...
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Review
#1075139 Review #1075139 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
I don't know where these reviews are coming from. We've been dealing with this breeder since 1986 and I can say that I've never had a bad experience with them. We are in the process of getting our third TT from her and she has been very helpful in picking out the pup...
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2 comments
Anonymous
#1466962

We have had a wonderful loving experience with Jeanette and Jerry Chaix since the 1980s. They have given helpful support in training for our pups and helping rescue Tibetan Terriers in need.

We could not ask for more professional loving support. We feel privileged to be counted among Regalias many loyal family!

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Review
#904245 Review #904245 is a subjective opinion of poster.
Reason of review
Good quality
1.6
Details
We decided that we wanted a Tibetian Terrier because they r basically a sturdy, healthy, sweet natured dog! Also, I might add beautiful! I called around in CA to breeders that were listed & spoke to, what seemed at the time, a very sweet older woman. So made an apptm...
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4 comments
Anonymous
#1675317

Knowing her in real life, this is true. She does swap dogs with friends from time to time.

Nothing wrong with cutting puppy nails with shears. And the itching is most likely due to you feeding your dog chicken or other poultry , or corn, as those cause severe itching. Get your dog off poultry. What you are feeding that is bad and causing itching , is not the breeders fault.

Sounds like she refused to take your calls because your complaints were ridiculous in nature and not her fault All I read was wrong with your puppy was itching, which could be something YOU are feeding it. The swapping dogs is common in breeders and the nail thing is just weird to me. Puppy nails are tiny, anything can cut them. Change foods and move on.

Stop blaming the breeder and giving her a bad review because you don't know what to feed your dog.

If your dog is itching, be proactive and get an allergy test done. 9/10 Tibetans itch if on the wrong food.

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Review
#895792 Review #895792 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Jeanette Chaix definitely runs a puppy mill and does not stand behind her dogs. We purchased a Tibetan from Regalia 14 years ago and within weeks of bringing her home we were at UC Davis for an expensive work up. Our dog had a serious birth defect with her kidney and...
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Review
#847353 Review #847353 is a subjective opinion of poster.
Reason of review
Poor customer service
I sent Jeanette chaix. champion araki red rhana at matsang and another gold Tibetan terrier araki matsang if only. in return she was going to send me two regalia Tibetans in return. after many excuses the dogs from her never did materialise, I also paid all the...
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1 comment
Anonymous
#1019724

You are not the old one she has taken advantage of. There is a long list in the US.

I headed that your champian male would up with a guy who moved from California to Missouri and wound up as a very bad puppy mill. There have been many of us here who were taken in by her and learned the hard way what she was like

Review
#587654 Review #587654 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$5000
Preferred solution
Full refund